THE PROTECTION YOU NEED TO MAXIMIZE PRODUCTIVITY AND REDUCE DOWN TIME.
Our Customer Value Agreements (CVAs) come in a variety of options and are tailored to meet the needs of your operation. From simple preventive maintenance kits to total maintenance and repair agreements, we can help you customize your CVA to keep your machines and engines ready to work with a flexible, hassle-free plan for parts delivery, service, data access and more. CVAs are available with new machines & engines and for your not-so-new equipment.
EXTENDED PROTECTION
Protect your equipment investment, improve availability and avoid surprises with extended maintenance and repair plans for longevity and reliability.
CVA BENEFITS:
- Reduces maintenance costs and creates cost certainty
- Improves machine availability
- Helps prevent unplanned downtime
- Helps meet expected deadlines
- Increases machine resale value
A CVA will help you get the most from your equipment and your business:
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Trained technicians
- After-hours service
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Mobile lube trucks
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SOS Fluid Analysis
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Genuine Cat parts
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Machine connectivity
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Remote monitoring
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Much more!
CHOOSE YOUR LEVEL OF SUPPORT
The Do It Myself option provides you with what you need to do the work and get the most out of your equipment.
Work With Me includes the Do It Myself option plus scheduled maintenance every 1,000 hours Parts Kits for self-service on your equipment every 500 hours.
Do It For Me provides guaranteed worry-free support from our trained technicians and our service team.
A Maintenance and Repair Contract (MARC) provides the highest level of maintenance, support, value and peace of mind for your Cat equipment.
WHAT’S INCLUDED IN A CVA?
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Preventative maintenance parts kits *
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Access to the Toromont Cat Hotline
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Extended warranty coverage (powertrain + hydraulics)
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Caterpillar services commitment, including service response time guarantee **
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And much more!
* Up to 15 samples per year. Preventative maintenance parts included; labour, fluids and travel are extra. Travel limited to 30 km from your nearest Toromont Cat branch. Travel beyond 30 km is extra. Excludes fluids on Do It Myself CVA. Program subject to change without prior notice.
** Certain conditions apply. When you enroll in a new or renewal CVA, we promise schedule service confirmation same day, diagnostics before technician arrives and technicians at site.
To Customize Your Protection Plan Or For More Information