March 17, 2020
At Toromont Cat, customer satisfaction is a top priority. In order to provide you with a superior customer experience, we have decided to launch a new software system. This system, which will be implemented in the coming weeks, will provide greater visibility and access to information, such as parts inventory, facilitating the sharing of data among the different regions that we serve. As a result, we will be better equipped to answer your needs in a faster and more efficient manner. This new system will offer a slew of benefits; inventory access is just one example of what will be improved.
Over the past few years, Toromont Cat has experienced exceptional growth, which has resulted in an increase in our staff, resources, inventory, and experience in the industry. As such, aligning our technologies across our entire company will allow us to be even more efficient and better suited to meet your expectations.
Over the next few weeks, you will receive updates and information regarding this change. Please rest assured that the impact on your operations will be minimal.
We would like to thank you for your patience and understanding, and we are committed to ensuring a smooth transition.
If you have any questions, please don’t hesitate to contact your branch. Our representatives will be happy to assist you.
The Toromont Cat team