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FREQUENTLY ASKED QUESTIONS
Registration Questions, Online Application Questions, Process and Technical Support Questions.

REGISTRATION QUESTIONS

Why do I need to register?
Registration allows you to protect the information you submit to Toromont. To help ensure this information is protected, only you should know the username and password you use for this site.
 
Is my registration information secure?
Yes. Your use of the Toromont career site (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.
 
How do I deactivate my account?
To delete your account entirely, please e-mail comments@support.workopolis.com
 
Why do my username and password work on workopolis.com?
The application pages on Toromont are created and hosted by Workopolis. When you register with Toromont, you will also be registered with workopolis.com. The resumes you create and submit to Toromont will not be available to workopolis.com, nor to any sites associated with Workopolis or Toromont. Access to information you provide to Toromont is restricted to the Toromont recruiting team.
 
ONLINE APPLICATION QUESTIONS

What is the best format to use for my resume?
The best format for your resume is Plain Text. Before you copy and paste your resume, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.
 
If you wish to maintain certain formats, you may use HTML tags, however; please note that your resume is being evaluated on content, not format. You can preview how your resume will appear to the Toromont recruiter or recruiting team by logging on to My Resumes and clicking the Preview icon to the right of the resume name.
 
How do I know my application has been received?
You will receive an e-mail acknowledging that Toromont has received your resume. We will also notify you if our recruiting team determines your skills and background match our current hiring needs.
 
I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can't re-apply for the position, but you can update the information in the resume you submitted by clicking the Edit button that will appear next to the posting you have applied to. Once you save the changes, the resume you submitted will be updated.
 
PROCESS QUESTIONS

Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions you are interested in.
 
What happens to my resume once I have applied?
If you are applying for a specific position, your resume will be directed automatically to the Toromont recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your resume will be maintained in Toromont database and will be available only to our recruiting team.
 
I don't see a posted opportunity that interests me. Can I submit my resume for future opportunities?
Yes. General applications are submitted to the general talent pool where they are available to the entire Toromont recruiting team.
 
I have received an e-mail message from a Toromont recruiter as a result of an application I recently submitted. What is the best way to respond?
The best way to respond is to reply online to the message you received. This ensures the subject line from the original message is maintained. It also ensures your reply is directed to the Toromont recruiter who sent you the message.
 
I am unable to apply online. What should I do?
To ensure your application receives the exposure you want, we encourage you to apply online at Toromont.
 
TECHNICAL SUPPORT

I'm having a technical problem with the site. Whom do I contact?
Please e-mail your questions to comments@support.workopolis.com
 
 
MAP & BRANCH LOCATIONS

Your Cat dealer in Ontario, Manitoba, Nunavut, Newfoundland and most of Labrador.

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  HR TEAM CONTACT INFORMATION

Phone: (416) 667-5511
Fax: (416) 667-5725
Email: HRAdmin@toromont.com

Main Office:
P.O. Box 5511
3131 Highway 7 West - Bldg. B,
Concord, Ontario, L4K1B7, Canada

  TOROMONT TRAINING

Should you require current Caterpillar training records or training courses necessary to complete requirements, our goal is increased customer satisfaction and a measurable standard of excellence.

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